COCOCARMEN.COM is committed to providing digital accessibility for everyone. Our ongoing accessibility effort works towards conforming to the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria.

 

To accomplish this, we have partnered with AccessiBe to administer our web accessibility and oversee its governance.  They utilize various technologies that are meant to make it as accessible as possible utilizing an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly.   


While this policy does provide the standard for individuals with disabilities to access web-based information, this policy cannot anticipate every accessibility need, due to known limitations of existing technology. There may be other circumstances, independent of technology, that may limit the accessibility of any of COCOCARMEN.COM’s website. Additionally, we cannot control or correct problems with third-party sites that our website or web apps are linked to.

If you encounter any accessibility barriers on our digital properties, please contact our Customer Support by emailing us at customerservice@cococarmen.com with “Accessible” in the subject line and provide a description of the content and/or feature you feel is not fully accessible. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.